The Entourage AI

E-COMMERCE AI Workflows

From inventory syncing to customer support tickets, your online store runs on repetitive processes. We build AI workflows that automate fulfillment, reduce returns, and keep your catalog accurate across every channel.

Client 1Client 2Client 3Client 4Client 5
5.0
287+ happy clients
E-commerce warehouse with organized shelving and packaging stations
Online shopping interface on laptop with product listings

E-commerce ops are drowning in manual work.

Scaling an online store means more SKUs, more orders, and more customer questions — all handled by the same small team.

Fulfillment Delays

Orders sit waiting while your team plays catch-up.

Manual order routing, inventory checks, and shipping label generation eat hours every day. Late shipments tank your seller rating and drive customers to competitors.

23% of e-commerce orders ship late due to manual processing
Inventory Drift

Stock counts never match reality across channels.

Selling on multiple platforms means constant reconciliation. Overselling leads to cancellations, and phantom stock ties up capital in products you cannot actually ship.

34% of multichannel sellers experience overselling monthly
Support Overload

Where-is-my-order tickets bury your inbox.

Repetitive customer inquiries about tracking, returns, and sizing consume your support team. Every unanswered ticket is a potential chargeback or negative review.

40% of support tickets are order status inquiries

Workflows we build.

Purpose-built automations that keep your store running smoothly from click to doorstep.

Smart Order Routing

Automatically route orders to the optimal fulfillment center based on inventory levels, shipping distance, and carrier rates. Flag exceptions for human review.

60% faster order processing

Inventory Sync Engine

Real-time stock level reconciliation across Shopify, Amazon, eBay, and your warehouse. Automatic reorder triggers when inventory hits configurable thresholds.

50% fewer stockouts

Customer Support Triage

AI reads incoming tickets, auto-responds to tracking and return inquiries, and escalates complex issues to your team with full context attached.

70% of tickets auto-resolved

Returns & Refund Processor

Automate return authorization, generate shipping labels, update inventory on receipt, and process refunds — all without manual intervention for standard cases.

3x faster return resolution
E-commerce business owner reviewing automated workflows on computer
E-commerce Case Study
Verified Client

"We went from spending five hours a day on order processing to fifteen minutes of exception handling. Our shipping speed improved so much that our Amazon seller rating jumped from 4.2 to 4.8 in two months."

A mid-size fashion retailer selling across Shopify and Amazon automated their fulfillment pipeline and customer support triage.

85%

Reduction in order processing time

4.8

Amazon seller rating (up from 4.2)

Read full case study

Explore our services.

End-to-end AI workflow solutions designed for growing businesses.

AI Roadmap

Strategic audit. We map your SOPs and identify high-ROI automation opportunities.

Output

Full architectural blueprint & ROI forecast.

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AI Automator

Single workflow execution. We build, test, and deploy one specific complex process.

Output

One ops-grade workflow in 4 weeks.

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AI Accelerator

Ongoing partnership. We become your fractional AI engineering team.

Output

Continuous build & maintenance cycle.

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READY TO AUTOMATE REAL WORK?

Best fit: Ops-heavy teams $5M–$100M, reliability-first. Not for: DIY tinkering, hype chasing, cheapest vendor.

Roadmap-first. Outcome-owned. Built for live operations.